I hate being late. I hate it even more when my projects are late.
I follow the mantra from the great film Glengarry Glen Ross, starring Al Pacino no less! Instead of Always Be Closing (ABC), I follow ACD. Always Be Delivering. You canโt be late when youโre early.
It seems my opinion is by far the exception. Instead, most executives roll with โGo big or go homeโ. They go big, theyโre late, and well, eventually they go home on gardening leave.
Donโt believe me? Well, Oxford University found that 91.5% of projects are delivered late. It seems to be totally acceptable now to deliver late. Whatโs scary is most people donโt care, in the beginningโฆ
Maybe this comes from a mantra that Agile personalities pushed that dates donโt matter. They had the right in the intent, although most people fail to actually understand it. It means that arbitrary dates shouldnโt be set. We should instead deliver value as quickly as possible.
This my friends is where it goes wrong. Essentially all companies I start working with are faced with this exact challenge. Not some, ALL!
Delayed delivery is a surefire way to lose executive and board confidence. Sure, there is a honeymoon period.
It lures project leaders into a false sense of security. They tell themselves โWeโre busy, but our stakeholders understandโ. Hereโs the thingโฆ they donโt understand. Theyโre frustrated. Theyโre raising concerns with their peers. Confidence is eroding. Hereโs the kicker.
You donโt discover that confidence has been lost until itโs too late. If youโre lucky, youโre handed notice and can move onto a fresh new opportunity taking the lessons learnt with you. If youโre unlucky, youโre moved onto a new special project or non-critical operational role, left to be forgotten.
This is a major reason we get asked to help. Boards and CEOs hope a quarterly cadence with clear measurable goals will help. Itโs generally the right move. However, the actual mechanism of how it helps differs from their expectation…
They think it will accelerate the project. It never does. The reality is the team is working as hard as they can. Parkinson’sLaw is partly to blame for this.
This is where the time something takes to complete expands to the time given to complete it. Couple that with delays which invariably happens on complex projects, and youโre guaranteed deliver it late.
So whatโs the remedy?
Break your projects down and make them agile.
When I talk about breaking down, Iโm not referring to breaking it into tasks. Thatโs basic project management. What Iโm talking about here is slicing the project into small valuable chunks.
Traditional projects complete all of the work, then launch. This increases the risk that what we create actually fails to solve the problem. Back to the drawing board. You might think your project is the exception, but itโs not.
Looking at the statistics, itโll probably fail. Furthermore, itโll probably fail spectacularly. One of my favourite statistics is from a platform called Pendo. They found 80% of features in the typical cloud product features are rarely or never used.
Yes. Most features are a waste of time. This isnโt just limited to tech. It applies to all projects.
There is no way to avoid this. Here is one way to minimise the risk and cost of this failure. Create valuable slices where you are testing the project throughout the life of the project. The agile bit comes in where we adapt the plan more information comes to hand. If the work weโre doing doesnโt solve the problem, then we adapt the plan. If we get feedback from the โcustomerโ of the project which challenges our assumptions, then we change the plan.
This has one other BIG benefit that most people miss. Even my favourite finance folk! Releasing value sooner increases the Net Present Value for the business. This article isnโt a finance class, so to put it simply, this means: More monies more faster.
This also has a compounding effect. So more monies, more faster, making more monies again. Simples.